Responsible Gaming
Gaming Should Be Entertainment
At Brunswick West Workshop, we believe that online pokies and casino gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. Gaming outcomes are based on chance, and the house always has a mathematical edge. Please gamble responsibly and only with money you can afford to lose.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to participate in online gambling in Australia. We are committed to preventing underage gambling and comply with all Australian gaming regulations.
If you are under the legal age, please do not use gaming services. Parents and guardians: monitor your household's internet activity and use parental controls if needed.
Warning Signs of Problem Gambling
Do any of these apply to you? If so, seek help immediately:
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying about the amount spent
- Gambling with money needed for essential expenses (rent, food, bills)
- Feeling anxious or irritable when unable to gamble
- Neglecting work, school, family, or social responsibilities
- Borrowing money to fund gambling
- Increasing bet amounts to achieve the same excitement
- Failed attempts to cut back or stop gambling
- Using gambling to escape problems or negative emotions
Self-Help Tools & Responsible Gaming Features
Take control of your gaming with these tools:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe
- Loss Limits: Set a maximum amount you're willing to lose in a session or day
- Reality Checks: Receive periodic reminders of how long and how much you've been playing
- Session Time Limits: Automatically log out after a set duration
- Self-Exclusion: Temporarily or permanently ban yourself from gaming accounts
- Cooling-Off Period: Take a break from gambling for a designated period
Most licensed operators provide these tools. Use them proactively to maintain healthy gambling habits.
Get Help & Support
If you're struggling with problem gambling, professional help is available. Contact these trusted organisations:
Australia
- Gambling Help Online – Free, confidential counselling service for Australians
www.gamblinghelponline.org.au
Phone: 1800 858 858 (24/7)
International Support
- GamCare (United Kingdom) – Free, confidential support for problem gambling
www.gamcare.org.uk - GamStop (United Kingdom) – National self-exclusion scheme
www.gamstop.co.uk - Responsible Gambling Council (Canada) – Information and support resources
www.responsiblegambling.org - National Council on Problem Gambling (United States) – Helpline and resources
www.ncpgambling.org
If You're Struggling, Please Reach Out
Problem gambling is a serious issue that affects individuals and families. It is not a sign of weakness to ask for help. Support is confidential, non-judgmental, and available 24/7.
If you or someone you know is affected by problem gambling, contact Gambling Help Online on 1800 858 858 or visit their website today.
Your wellbeing is important to us. We encourage responsible gaming and are committed to supporting our players.